Data Privacy Policy

General information about the collection of personal data

Solspiration bv (the legal entity/business behind the website www.hulasol.com) takes the protection of your personal data extremely seriously. This Data Privacy Policy describes how we use and protects the data collected at the website www.hulasol.com. Personal data are all data which refer to you personally, including for example your form of address, name, address, e-mail address, IP address, etc. We only collect and process your personal data in compliance with the provisions of the EU‑ General Data Protection Regulation ("GDPR") and other provisions of European and applicable national data protection law. Personal data are only collected and used on a regular basis with your consent or if the processing of such data is permitted by law. The following provisions provide information about the type, scope and purpose of the collection and processing of your personal data. Personal data are only collected and used on a regular basis with your consent or if the processing of such data is permitted by law. The following provisions provide information about the type, scope and purpose of the collection and processing of your personal data.
This Data Privacy Policy relates exclusively to our Hulasol website. If links on our website take you to third-party websites, please find out how your data are used at such websites.

Contact data

Solspiration is responsible for data protection within the meaning of the GDPR and under all other applicable EU data protection law. If you have any questions, suggestions or criticisms relating to data protection and our website, please contact:
Solspiration bv
Kartuizersweg 6i, 2550 Kontich
Belgium
+32 (0)3 318 58 30

Any data subject (anyone affected of data processing activities) can contact our data protection officer directly with questions and suggestions at any time. Our Data Protection Officer can be contacted as follows:
Solspiration bv
Data Protection Officer
Kartuizersweg 6i, 2550 Kontich
Belgium
E-Mail: lin@hulasol.com

Period of storage and erasure of data

Any personal data which we collect, process and store will only ever be kept by us for as long as there is a specific purpose for such storage. Your data will be erased or made unavailable as soon as the specific purpose for which they were stored no longer applies.
It is possible, however, that European regulations, applicable national laws or other rules may require us to store data which we have processed for a longer period of time. We will erase or restrict the processing of your data when these statutory data retention periods have expired.

Your rights

For the purposes of the GDPR you are the data subjectof any of your personal data which we process. As a data subject you have the following rights with regard to Solspiration:
Right to request access to processing information
You have the legal right to request information at any time about whether we are processing your personal data. If this is the case, you have the right to be informed about the extent to which your personal data is being processed.
Right to rectification
You have the right to obtain from Solspiration the rectification of inaccurate personal data concerning you and/or to have incomplete personal data completed.
Right to restriction of processing
In certain circumstances you have the right to have the processing of your personal data restricted.
Right to erasure
You have the right in certain circumstances to obtain from Solspiration the erasure of personal data concerning you without undue delay. The right to erasure does not apply to the extent that processing is necessary.
Right to be informed
If you have asserted your right to rectification, erasure or restriction to Solspiration, Solspiration must communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort.
Right to data portability
You have the right to receive any personal data concerning you which you have provided to Solspirationin a structured, commonly used and machine-readable format. In certain circumstances you also have the right to transmit those data to another company without hindrance from Solspiration to which the personal data have been provided.
Right to object
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you based on Article 6(1) sentence 1 f) GDPR. Solspiration may then no longer process the personal data relating to you unless Solspiration demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
If the personal data relating to you are processed for the purposes of engaging in direct advertising, you have the right to object at any time to the processing of your personal data for such advertising purposes. You can inform us of such objection by contacting us as follows:
Solspiration bv
Kartuizersweg 6i
2550 Kontich
Belgium
E-Mail: lin@hulasol.com
Right to withdraw the data protection declaration of consent
If you have given you consent you have the right to withdraw your consent at any time. The withdrawal of your consent does not affect the legitimation of processing based on consent before its withdrawal. The data subject shall have the right to withdraw his or her consent at any time.
Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

Visits to our website and creation of log files

Our system automatically retrieves data and information from your computer system each time you visit our Hulasol website. The following data in particular are collected then:
●   Information about the type of browser you are using
●   Information about your operating system
●   Information about your internet service provider
●   Your IP address
●   Date and time of your visit to our website
●   Information about the website from which your system has reached our website
●   Information about the website which you access from our website
The data which we collect on you are stored in our system's log files. As a rule, these data are not stored with other personal data. One exception to this rule is the information collected by us about your browser settings. We use the geoinformation to display an appropriate country website (e.g. for France hulpsol.com/fr).
The temporary storage of data and log files is legitimate under Article 6 (1) sentence 1 f) GDPR. We have a legitimate interest in collecting and temporarily storing the data referred to as these data must be stored temporarily by the system in order to provide the website to your computer.
Data are stored in log files to ensure the functioning of the website. This information is also used to optimise our website and to guarantee the security of our information technology systems. Your log files are not assessed for marketing purposes in this connection.
The data will be erased or altered in a way that prevents them being assigned to you as soon as they cease to be necessary for the purposes referred to here. Data which are stored in log files are erased after seven days.

Orders for purchases placed on the Hulasol website - Guest orders (no account)

You need to enter certain data if you wish to place guest orders for Hulasol products on the Hulasol website. These data include the following:
●   Your form of address
●   Your name
●   Your company
●   Your address or the address of your company
●   Your country of origin or that of your company
●   Your e-mail address
●   Your telephone number
●   Your payment details
We use, store and process these data in this step to enable you to order our Hulasol products on our Hulasol website. Processing of these data is necessary in order to establish, define the contents of or amend the contractual relationship between you and Solspiration as well as for claiming and settling the relevant services.
Such processing of data by Solspiration is legitimate under Article 6 (1) sentence 1 b) and f) GDPR. We erase your data if they are no longer needed for the purpose, i.e. performance of the contract, and if they are no longer subject to contractual or legal retention periods.

Login for customers of the user databases (with an account)

If you register as a user with Hulasol, the following data are placed in your user account:
●   Your form of address
●   Your name
●   Your company
●   Your address or the address of your company
●   Your country of origin or that of your company
●   Your e-mail address
●   Your telephone number
●   Your payment details
We use, store and process these data in this step to enable you to order our Hulasol products on our Hulasol website. Processing of these data is necessary in order to establish, define the contents of or amend the contractual relationship between you and Solspiration as well as for claiming and settling the relevant services.
Such processing of data by Solspiration legitimate under Article 6 (1) sentence 1 b) and f) GDPR.
On request, we erase your data if they are no longer needed for the purpose, i.e. performance of the contract, and if they are no longer subject to contractual or legal retention periods.

Contact form

On our website, you can find an electronic contact form to get in touch with the company Solspiration. The following data are transmitted to us:
●   Your name
●   Your e-mail address
●   Your customer identity
●   Your language
●   Your query and any personal data you may have entered
In this step we ask for your consent to receiving information material about new Hulasol products or whether you wish to receive a Hulasol newsletter. More about data processing in connection with the order of the Hulasol newsletter, including in particular the double opt-in procedure, is available in the next section.
The processing of these data is legitimate under Article 6 (1) sentence 1 a), b) or f) GDPR. We only process any personal data which you enter in our contact form for the purposes referred to above or to deal with your request, which is in our interest. This may, for example, involve the initiation of a contract. The data are erased as soon as they are no longer required for the purpose for which they have been collected, provided that they are not subject to any legal archiving obligations. The conversation has come to an end when it is apparent from the circumstances that the matter being discussed has been finally clarified.
If we have obtained your consent and your data are processed by us for marketing purposes, the following applies: You can withdraw your consent to Solspiration for the processing or any other use of your personal data at any time with effect for the future. In this case, all personal data which are stored when contact is made are then erased if they are not required to be retained by law andif there are no other legal grounds for processing the data.
The following data are also stored at the time you send your message:
●   Your IP address
●   The date and time at which you have made contact
These personal data processed during the transmission operation are used to prevent the contact form from being misused and to ensure the security of our information technology systems. Other personal data collected during transmission will be erased after a period of seven days at the latest. The data are used exclusively to process the conversation. The processing of this data is legitimate under Article 6 (1) sentence 1 b) or f) GDPR.

On the Hulasol website you have the opportunity to subscribe to a free newsletter. With your consent we can send you information about Hulasol's latest products or news. The data which you enter when subscribing for the newsletter are transmitted to us. These data are usually:
●   Your e-mail address
●   Your name
●   Your company
●   Your address or the address of your company
●   Your country of origin
●   Your e-mail address
●   Your telephone number
●   Information about your interest in Hulasol
We need your e-mail address to be able to send you the newsletter and to identify and check that you have given your consent. Any other information you provide is given voluntarily.
You can cancel the newsletter subscription at any time by withdrawing your consent with effect for the future. There is a link in every newsletter sent to you which you can click to automatically unsubscribe. Alternatively, you can send an e-mail to lin@hulasol.com or a message to the controller referred to above in this Data Privacy Policy.
We use the double opt-in procedure to subscribe to our newsletter. This means that, after you have subscribed, we will send an e-mail to the e-mail address given by you asking you to confirm that you wish to receive the newsletter. If you do not confirm your subscription within 48 hours, your information will be made unavailable and automatically erased after one month. We also store your IP addresses and the time of your subscription and confirmation. The purpose of this procedure is to demonstrate that you have subscribed and to clarify any possible misuse of your personal data.
After receiving your confirmation, we store your data for the purpose of sending the newsletter. This processing is legitimate under Article 6 (1) sentence 1 a) GDPR, since you have consented to receiving the newsletter. We erase your data as soon as you or we have ended the subscription for the newsletter. The subscription process is logged on the basis of our legitimate interests in accordance with Article 6 (1) sentence 1 f) GDPR. Our interests here are to have a user-friendly, secure newsletter system which promotes our business interests, meets users' expectations, and also allows us to document declarations of consent.

Use of cookies

Whenever you use our Hulasol website different types of cookies are used and stored on your computer in addition to the data referred to above. Cookies are small text files which are stored on your computer or mobile devices whenever you visit our Hulasol website. These cookies send us various types of information.
We use the following types of cookie:
●   Cookies are sometimes necessary for the proper functioning of our website. By setting cookies we can determine, for example, that you have visited our website.
●   Cookies enable us to provide you user-friendly services which it would simply be impossible to offer without setting cookies.
●   Cookies allow the information and offers on our website to be optimised to meet the needs of the user. As already stated, cookies allow us to recognise you when you return to our website. This in turn enables us to make it easier for you to use our website.
●   Cookies can also be used to analyse the way the website is used. It is then possible, for example, to determine how many users visit the website and what parts of the website could be improved. However, analyses of this kind do not establish any kind of connection between you and the statistics compiled on the basis of the data which is collected. We will inform you if cookies are used to analyse websites.
We use the data collected by cookies for as long as required for the purpose for which they have been collected.
When you visit our Hulasol  website, we ask for your consent to the setting of cookies in accordance with Article 6 paragraph 1 sentence 1 letter a GDPR. We use the data collected by cookies for as long as they are necessary for the particular purpose. For optimal support and smooth use of social media and promotional purposes, Solspiration recommends that you agree to the use of cookies. Cookies from social media and third-party advertising cookies give the user access to social media features and receive personalized advertising.
Cookies will be stored on your computer. You can decide whether you want to erase the cookies from your computer at any time. You can change the settings in your browser to determine yourself whether the transmission of cookies from your computer to us should be disabled, restricted or whether the cookies should be completely erased. If you disable all the cookies fro our website, you may no longer be able to use all the website functions in full.
The following list provides further information about disabling or managing your cookie settings in the browser which you are using:
●   Safari: http://help.apple.com/safari/mac/8.0/#/sfri11471
●   Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
●   Internet Explorer / Edge: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
●   Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Google Analytics

Our Hulasol website uses Google Analytics, a web analytics service of Google. Google can be reached at Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses "Cookies". These are text files which are stored on your computer to analyse the way you use the Hulasol website. The information about the way you use our Hulasol website created by the cookie is usually sent to and stored on a Google server in the USA. IP address anonymisation is performed on the Hulasol website so that your IP address is truncated beforehand by Google within Member States of the European Union or in other countries which are parties to the European Economic Area Agreement (“EEA”). Only in exceptional cases the full IP address is sent to and only then truncated on a Google server in the USA. Google uses this information on behalf of the operator of our Hulasol website to evaluate the way you use the Hulasol website, to collate reports on user activities on the Hulasol website and to provide Solspiration other services related to the Hulasol website and Internet use. The IP address sent by your browser as part of Google Analytics is not combined with other data held by Google.
In exceptional cases personal data are sent to the USA. Therefore, Google is subject to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework
The use of Google Analytics is legitimate under Article 6 (1) sentence 1 a) GDPR where your consent is obtained in advance and by Article 6 (1) sentence 1 f) GDPR, as Solspiration has a legitimate interest in processing data in this case. We use Google Analytics to analyse the use which is made of our Hulasol website and to improve it on a regular basis.
You can change your browser settings to prevent cookies from being stored; however, you should realise that, in these circumstances, you may find that you are unable to make full use of functions on the Hulasol website. You can also prevent the data (including your IP address) relating to your use of the Hulasol website which is captured by the cookie being sent to or processed by Google by downloading and installing the browser plug-in from the following link: https://tools.google.com/dlpage/gaoptout?hl=de
You can prevent cookies being set by using an opt-out cookie. Click here if you wish to prevent cookies being set the next time you visit this Hulasol website: https://tools.google.com/dlpage/gaoptout?hl=en-GB
We will only process your data for as long as is necessary to fulfil the purpose for which they have been collected (in this case for creating and evaluating statistics). The data that we send and that are linked with cookies, user identifiers (e.g. a user ID) or advertising IDs are therefore automatically erased after 14 months. Data whose retention period has ended are erased automatically once a month. You can find more information on the usage conditions and data protection at: https://www.google.de/analytics/terms/gb.html.

Social Media plugins

We currently use the following social media plug-ins. Among other things, the plugins enable you to share content directly from our Hulasol website in your social media profile. If you decide to share content in your social media profile, we will receive access to certain publicly available information in your social media profile (e.g. name, e-mail address, photographs, gender, date of birth, posts or "likes").
If you publish data via social media sites, plug-ins or other applications when you interact with our Hulasol website, these may be made public on the Internet in accordance with your data privacy settings. You can control which data you wish to release by altering the data privacy settings which are available on most social media platforms. More information about how you can change your data privacy settings and how external social media sites handle your personal identifiable data is provided in the help texts on data privacy, the privacy policies and terms of service.
We process your data so that you can share our contents in social networks if you wish.The processing of data with your consent via social media plug-ins is legitimate under Article 6 (1) sentence 1 a) GDPR. You may withdraw your consent at any time with effect for the future. In this case, data are also processed to enhance publicity for the Hulasol website, which also constitutes an overriding interest, and such processing is thus legitimate under Article 6 (1) sentence 1 f) GDPR. We erase your data as soon as they are no longer required for the stated purpose.

Facebook
We use the Facebook "share button" ("Facebook"). This plug-in is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The button is recognisable by the Facebook logo.
As soon as a user presses the "share button" a connection is created between your web browser and Facebook's servers. Facebook receives and stores data (including the IP address). This enables Facebook to recognise the Hulasol website subpage you have accessed. The corresponding information is then sent to Facebook in the USA where it is stored. If you are logged into Facebook at the same time, the transmitted data may be assigned to your Facebook account.
Facebook may share information internally within its company group or with third parties. Information which is collected in the EEA may be transmitted to countries outside the EEA for the purposes described in this policy. Facebook states that it uses standard contractual clauses which have been approved by the European Commission, takes other measures in compliance with EU law and obtains your agreement to legitimate the transmission of data from the EEA to the USA and other countries.
An overview of all Facebook plug-ins is available at: https://developers.facebook.com/docs/plugins
The type, scope, purposes and processing of the data by Facebook and the rights and settings options for the protection of the user's privacy are detailed in Facebook's data privacy statement (https://www.facebook.com/about/privacy).

Instagram
Our online offering may include functions and content from Instagram, a service offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. These can include content such as videos, images or texts and buttons with which users can share content from this online offering within Instagram. If users are members of the Instagram platform and access the aforementioned content and functions, Instagram will be able to trace this back to their user profiles on Instagram.
Instagram data protection declaration: http://instagram.com/about/legal/privacy/.

Pinterest
Our online offering may include functions and content from Pinterest, a service offered by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA. These can include content such as videos, images or texts and buttons with which users can share content from this online offering within Pinterest. If users are members of the Pinterest platform and access the aforementioned content and functions, Pinterest will be able to trace this back to their user profiles on Pinterest.
Pinterest data protection declaration: https://about.pinterest.com/de/privacy-policy.

YouTube
We use integrated contents (videos) on our Hulasol website provided by YouTube LLC, ("YouTube") 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA. When you visit our Hulasol website that contains such content, a connection is made to YouTube's webservers which then instructs your browser to display the plugin on that web page. In this way information about which of our web pages you have visited is passed on to the YouTube server. If you are also logged in as a YouTube member, YouTube will associate this information with your personal YouTube account. You can prevent this association being made by logging out of your YouTube account before visiting our Hulasol website.
You can opt out here: https://adssettings.google.com/authenticated
YouTube also processes your personal data in the USA and is subject to the EU-US Privacy Shield for this purpose: https://www.privacyshield.gov/EU-US-Framework.
The use of YouTube is legitimate under Article 6 (1) sentence 1 f) GDPR as processing is necessary for the purposes of the legitimate interests pursued by Solspiration. We use YouTube to be able to show you video contents. We will only process your data for as long as is necessary to fulfil the purpose for which they have been collected.
YouTube's data privacy policy is available at https://policies.google.com/privacy?hl=en

Security standards

Solspiration has implemented appropriate physical, technical and administrative security standards to protect personal data against loss, misuse, modification or destruction. Our service providers and associated undertakings are contractually committed to safeguarding the confidentiality of personal data. They are also prohibited from using data for purposes not approved by us.

Complaints

If you do not agree with the way Solspiration collects, uses and/or processes your personal data, you can of course contact us. In addition, you have the possibility to complain to the supervisory authority, which you can contact via the details below:

Data protection authority (‘Gegevensbeschermingsautoriteit’/ ‘Autorité de protection des données’)

Drukpersstraat 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
Fax: +32 (0)2 274 48 35
E-mail: contact@apd-gba.be

Changes in this Data Privacy Policy

Solspiration may change this Data Privacy Policy from time to time, for example in response to market trends and new processing activities. We invite you to always consult the latest version of this policy on our website. Of course, we will inform you beforehand through our website(s) of any substantive changes and we ask, when required to do so by law, your prior consent for our (new) processing activities.

We last updated this Privacy Statement on 21/09/2021.